Benchmarking 8 July 2016 Challenge The IT Director’s aim was to triple the IT budget and install new systems that support the rapid expansion of the business. Convincing senior executives was difficult as they had previously gotten by with limited IT capability and support. Benchmarking Findings Benchmarking identified the future expectations for the firm’s complexity and what the appropriate and likely IT spend would be. Resulting benefits Budget Allocated The budget adjustments were accepted. A rapid growth in size and complexity of business, supported by a robust architecture.