IT Benchmarking 8 July 2016 Challenge An investment management firm’s infrastructure services were supplied by the parent bank. There was a lack of transparency on cross-charges; service was fair but the cross-charge felt excessive. IT Benchmarking Findings Investit’s benchmarking showed the cost/head for infrastructure was significantly higher than peers’ and the overall IT spend was higher than their complexity demanded. Resulting benefits Savings of 20 x benchmarking cost in 1st year. Our client’s costs were adjusted to match the industry average level of infrastructure charge. The investment management subsidiary used this evidence to negotiate a more transparent and appropriate cross-charge.